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Last updated: 01.08.2026

1. Introduction

Simple – Café & Kitchen (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, read our blog, or contact us through our online forms.

Business name: Simple – Café & Kitchen

Address: 2 Nelson St, Stroud, GL5 2HL

Email: simplestroud@gmail.com

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2. Information We Collect

We may collect the following personal information:

Information you provide to us

When you contact us through our website contact form, we may collect:

• Your name

• Email address

• Any other information you choose to include in your message

We use this information only to respond to your enquiry and communicate with you about your request.

Information collected automatically

When you visit our website or read our blog, we may collect information such as:

• IP address

• Browser type

• Device information

• Pages visited

• How visitors interact with our website

This information helps us understand how people use our website and improve our content and services.

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3. How We Use Your Information

We may use your information to:

• Respond to enquiries submitted through our contact form

• Provide information about our café, menu and services

• Improve our website and blog content

• Understand visitor behaviour and website performance

• Maintain website security and functionality

We will only use your personal information where we have a lawful basis to do so.

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4. Lawful Basis for Processing

Under UK data protection law, we rely on the following lawful bases:

Legitimate interests
We may process information where it is necessary for us to respond to enquiries, operate our website and improve our customer communication.

Consent
Where you voluntarily provide information or choose to receive communications from us.

Legal obligation
Where we are required to process information to comply with applicable laws.

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5. Contact Form Information

Information submitted through our website contact form is used only for the purpose of responding to your enquiry.

We do not sell, rent or share your contact information for marketing purposes.

We recommend that you do not include sensitive personal information in messages sent through our website.

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6. Blog and Website Content

Our website may include a blog containing information about Simple – Café & Kitchen, our food, coffee, events and café updates.

If blog comments or interactive features are enabled in the future, any information you provide through those features may be visible to other users.

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7. Cookies

Our website is hosted on Wix and may use cookies and similar technologies to provide website functionality, improve security, analyse website usage and improve the visitor experience.

Cookies may be used for:

• Essential website functions

• Website security

• Understanding how visitors use our website and blog

• Improving website performance

• Embedded content such as maps or social media features

Some cookies are placed by Wix or third-party services integrated into our website.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

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8. Sharing Your Information

We do not sell, rent or trade your personal information.

To operate our website, we use trusted third-party service providers who may process personal information on our behalf. These include: Wix
Our website is hosted on Wix. Wix provides website hosting, security, technical infrastructure and website management services. When you visit our website, Wix may collect and process certain information such as technical data, device information and website usage data in order to provide and improve its services.

You can read Wix’s privacy policy here:
https://www.wix.com/about/privacy

Other service providers we may use include:

• Website analytics providers

• Email communication providers (where applicable)

• Embedded services such as maps or social media features

These providers are required to handle information securely and only process it for the services they provide.

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9. How We Protect Your Information

We take reasonable steps to protect your personal information from:

• Unauthorised access

• Loss

• Misuse

• Unauthorised disclosure

However, no online system can be guaranteed to be completely secure.

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10. How Long We Keep Your Information

Information submitted through our contact form is kept only for as long as necessary to respond to your enquiry and maintain appropriate records.

Website analytics information may be retained according to the settings of the services we use.

When information is no longer needed, it will be securely deleted.

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11. Your Rights

Under UK data protection law, you have rights including:

• The right to request access to your personal information

• The right to request correction of inaccurate information

• The right to request deletion of your information

• The right to object to certain processing

• The right to withdraw consent where applicable

• The right to complain to the Information Commissioner’s Office (ICO)

More information is available at:
https://ico.org.uk/

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12. Third-Party Links

Our website may contain links to third-party websites or services, including social media platforms.

We are not responsible for the privacy practices or content of these external websites and recommend checking their privacy policies.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated date shown at the top.

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14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Simple – Café & Kitchen
Address: 2 Nelson St, Stroud, GL5 2HL
Email: simplestroud@gmail.com
Tel: 01453 530222